Contact MeetKanoe
Ask a product, support, privacy, or developer question.
General and beta support
For beta access, account questions, feature clarification, or a problem with the hosted web experience, email admin@meetkanoe.com. Include the page or workflow involved, what you expected, and what happened. Avoid sending credentials or the contents of a private meeting. Kanoe is in active development, so a clear description helps distinguish a product limitation from a temporary error.
Teams and early access
Organizations evaluating Kanoe for a group can use the same email address with the subject “Kanoe Teams.” Helpful context includes the approximate team size, use case, meeting platform, access-control expectations, deployment constraints, and desired follow-up workflow. Sending an inquiry does not create a purchase or subscription; it starts a conversation about whether the current early-access product fits the organization.
Privacy and security
Use the subject “Privacy” or “Security” when the question concerns personal information, account access, recording practices, or a suspected vulnerability. Do not include exploit payloads or private meeting data in an initial message. State the affected part of the service and provide a safe way to continue the conversation. The public privacy page explains the current service at a general level.
Developer questions
Engineers should first review the public repository and developer resources page. The repository is the best place to understand package boundaries, recorder architecture, and deployment notes. The hosted application's private endpoints are not currently advertised as a stable public API. For a question that is specific to the source, reference the relevant package or document in the email.
Business identity
MeetKanoe is a web-based software project operated from India. The product name may appear as “MeetKanoe” or the shorter “Kanoe.” The canonical website is https://www.meetkanoe.com and the public source is linked from the developer page. Email is currently the published support contact; no public support telephone number or walk-in office is advertised.